FINALLY...got my loan!

After two and half months of having no money student finance have FINALLY given me my loan however I don't get much of it because most of it just paid off my overdraft! I am very disappointed that the people working for student finance have been given a bonus for all their 'hard work'...how ridiculous the whole company is an absolute mess and they don't even deserve to be paid for the hours they were supposed to have worked. How about they take the money they are giving as bonuses and give to students in grants to pay off our student loans or better yet to help pay for the extreme phone bills I know I have after being put on hold for half an hour everytime I rang them!